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Access to Information


Phones will be open from 9am - 4pm Monday -  Thursday and 9am to 3pm on Friday.  Phones will be closed daily between 1pm and 2pm.
Please contact us by email to your usual contacts or via the following general email addresses:
i[email protected] – General enquiries
[email protected] – Grant enquiries
[email protected] – Levy enquiries
[email protected] - accounts queries


[email protected] - Mobile Training Unit bookings/queries
[email protected] - Scaffolding Training bookings/queries

Are you looking for your NVQ Certificate?

CITB NI is not an awarding or accreditation body and does not issue NVQ certificates.
Certificates are likely to have been awarded by CITB in England.

Please note that the qualification was in conjunction with City & Guilds and may have been awarded by the Construction Awards Alliance now known as NOCN.

Useful contact details are:
NOCN telephone number - 0300 999 1177 website

Your individual NVQ registration number will be required to search for any qualifications achieved.
The NOCN website has the facility to search for certificates that have been awarded.


Website Accessibility Statement

CITB NI Accessibility Statement can be downloaded here

Also as an organisation we are committed to protecting your personal information. The General Data Protection Regulation (GDPR) came into force on 25th May 2018.

General Data Protection Regulations (GDPR)

CITB NI have updated our Data Protection Policy to reflect the requirements of the new legislation. A copy of which can be obtained by downloading here.

We have also updated our  General Privacy Notice. This can be downloaded here.

We have a specific Privacy Notice for Statutory Levy Returns & Grant Applications this can be downloaded here.

National Fraud Initiative (NFI) 2022 Fair Processing Notice

The Construction Industry Training Board Northern Ireland (CITB NI) is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud. See link below for further information.

National Fraud Initiative (NFI 2022) Fair Processing Notice

Subject Access Request under GDPR

If you want to ask CITB NI for information which we may hold about you personally then this will be dealt with under GDPR. This would include information relating to employment and training records – anything which is limited to you as a person whether as an employee or partner of any kind.

If you wish to make a Subject Access Request you should write to:

Data Protection Officer at CITB NI, 17 Dundrod Road, Nutts Corner, Crumlin, BT29 4SR, Email: [email protected] specifying the kind of information you wish to be made available to you and enclosing proof of identity – a formal document or bill with your name and address on it or your driving licence or passport.

Under GDPR we have 28 working days to provide the information you ask for. If you are unhappy with any aspect of the way in which we deal with your Subject Access Request you may complain to:

Data Protection Officer, CITB NI, 17 Dundrod Road Crumlin BT29 4SR or [email protected]

Freedom of Information Act 2000.

In order to comply with the Freedom of Information Act 2000 public sector organisations such as CITB NI have to routinely publish information whenever possible.

The Information Commissioner, who is responsible for monitoring and enforcing compliance with the Freedom of Information Act 2000, has drawn up what is called a Model Publication Scheme for all public sector organisations which we have decided to adopt and formally commit to.

Most of the information we make routinely available can be accessed through our website by using the search facility. Such information is continually updated. If you cannot find information through the search engine and we have indicated in the definition document that the information is routinely available this may be because the information cannot be loaded onto our website. In such circumstances please contact:

Board Administrator, CITB NI NI, 17 Dundrod Road, Nutts Corner, Crumlin, BT29 4SR
email: [email protected]  and ask for the information to be provided to you.

Click here to download our up to date publication scheme.

Accessing information which is not included in the Publication Scheme.

As an open and transparent organisation we are committed to routinely publishing as much information as possible; however if you want information which is not on our website or otherwise available through our guide to information you may ask us for it in accordance with further provisions of the Freedom of Information Act 2000 and of the Environmental Information Regulations 2005. Requests for such information should be sent to:

Board Administrator, CITB NI, 17 Dundrod Road, Nutts Corner, Crumlin, BT29 4SR
[email protected]

By law we have to deal with such requests within 20 working days. If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to:

Board Administrator, CITB NI, 17 Dundrod Road, Nutts Corner, Crumlin, BT29 4SR
[email protected]

Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process

If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner's Office NI, 3rd Floor, 14 Cromac Place, Belfast BT7 2JB

Fees and Charges

The Freedom of Information Act and the associated Fees Regulations stipulate that we cannot levy a fee for information unless there is a statutory basis for doing so or the amount of time taken to locate the information exceeds 18 hours. However we are allowed to charge for disbursements related to the provision of information and any reformatting requested by the applicant provided we ensure that applicants are aware of any charges which may be made.

No charges will be made for any information accessed via our website. We do however, reserve the right to apply photocopying charges in respect of requests for multiple copies of the same document and for the supply of information from large manuals.  Archived copies of documents, which are no longer available on the website, may attract a charge for the cost of retrieval, photocopying, postage, etc.  We will however let you know at the time of your request if a charge will be applied.  CITB NI will charge for GCSE textbooks.
CITB NI reserves the right to review the position regarding charging in light of the overall cost for supplying information.

If you want any further information about the provision of information or have any difficulty accessing information provided on our website please contact.

Board Administrator, CITB NI, 17 Dundrod Road, Nutts Corner, Crumlin, BT29 4SR
email: [email protected]

CITB NI as an Organisation, structure, locations and contact

Download an up to date organisational chart here.

What are our priorities and how we are doing

Strategic Plan 2020-2025

Top 10 things CITB NI does for NI Construction IndustryTop-10.png Annual Report 2021/2022
Annual Report Lite 2021/2022

How we make decisions

CITB NI's Standing Orders and Scheme of Delegation and Board minutes can be obtained by contacting the Board Administrator.

Policies and Procedures

Equal Opportunities Policy Statement, Health & Safety Policy Statement, Complaints Policy

Policy Manuals relating to staffing and Finance can be obtained by contacting the Board Administrator


Copies of the Act and orders under which CITB NI operates will be subject to charges and can be obtained from

List and Registers

The Construction Industry Training Board maintains the following registers:

Risk Register
Asset Register
Gifts and Hospitality Register
Board members Register of Interests
List of Registered and Levy paying Employers

Access to these registers will be through contact with the Board Administrator:

Board Administrator
Nutts Corner Training Centre
17 Dundrod Road
Nutts Corner
BT29 4SR

Tel: 028 9082 4209

[email protected]

The Services we offer

This is outlined in the About Us section of the website